First timer here at Turbo Tax, I got a new letter at IRS a second reminder that I didn't pay my dues according to their system. Before this second letter we amended and fix my mistakes through Turbo Tax system and I print out the papers signed it in and sent it on June 13. Once we receive the second letter I call IRS phone: 18008290922 and asked them why I receive this second letter and they said that it's in their system that I owed them and I didn't pay my dues. I told them that we filed and amendment letter. And the man said that I have to pay my dues until my amendment process is done, I told him, how could I pay that due that I didn't owe, I just made a mistake and I amended it through Turbo Tax. And you give me penalty that I already amended. He said that it is their system,. The penalty interest is keeping higher each time they sent us the penalty papers. My question is do I have to pay it even though i didn't owe them it's just i mistake that i made the first time i used Turbo Tax.
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