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Visitor I

Disappointed w/ the "tax expert" help I paid $74.99 for...she knew nothing!

I just had two questions I needed assistance with:

 1. depreciation of my vehicle, had I done it correctly ?     and  

2.whether or not I could get a deduction for an airline ticket I had purchased but couldn't use because my son - in the Marines - was very ill.

I agreed to the $74.99 charge to speak w/ a "tax expert"; 10 minutes later I got a call from someone who was clueless. 

She convinced me that I had done my depreciation correctly  (NOT - still needs to be fixed I believe).

She also tried to get me to put the airline ticket under my employment travel (despite me telling her several times it was for a personal vacation!)

I was very stressed because I was trying to get it done at the last minute. I should not have used their "expert" service,   She was clearly untrained.

How do I get a refund for the "expert"?  Support ID# [number removed]

Elizabeth Breting