We purchased from Costco your Deluxe Fed. & State tax Disc. We have used your product for the last 3 years.
Our new IMAC has no Disc Drive to play the disc. I called Turbo Tax and was provided a download of the
I have completed our returns .
Now the program is asking for a Fee to file the CA STATE RETURN.
We have paid for the State Return.
How can we avoid the second fee ?
We want to file our returns as soon as possible.
Please respond today.
[phone number removed]
Unfortunately, your service code for a Mac does not cover the State filing fee, which must be waived by a phone agent.
Please use this link to contact TurboTax support: https://support.turbotax.intuit.com/contact/