All our information is entered after following the start here button, and we're prompted to upgrade: "Choose TaxFreedom.com to select a TurboTax Value Added Offer to best support your tax situation. After you sign in with a new product, we’ll transfer all your information and you can continue your return right where you left off. "
Any place we log in to turbo tax, it just brings us back to the freedom edition and prompts us yet again to go choose a value added offer. What selections should we make that allow us to upgrade the product and have information transferred as promised?
Here are the steps to upgrade your account:
You can upgrade or switch to a higher version of TurboTax after you've started your 2017 return.
I hope this helps!