Visitor II

Reject Illinois State Return

Hi,

My filing for both Federal and the state of WI were accepted but my IL return got rejected. The email I received says :

What happened
 
IL1040-8000-2 - This return could not be processed for electronic filing by Illinois because of an issue with one or more of the pieces of information used to validate the signature: IL PIN, Prior Year AGI, Driver's License or State ID Number.
IL1040-8600-2 - Please review and correct the Primary taxpayer's signature requirements. At least one of the following signature fields must be present and valid on the Dept. Of Revenue's file: IL PIN, Prior Year AGI, Driver's License or State ID Number.

However when I got into the software and fix this problem there is no details about what is causing the problem and I am not sure how to fix it. I already tried to fix and refile once and got charged another $25 which is very frustrating when the software claims that you will not be charged for that.  I again just opened up my IL return and have no idea where I am supposed to go to fix this problem. Thank you.

1 Comment
Catalyst V

Reject Illinois State Return

Please see this FAQ article:

https://ttlc.intuit.com/questions/2148276-e-file-rejection-error-il1040-8000-2-or-il1040-9900-2-plea...

 

Since you have already tried more than once, it might be best to print and mail your tax return.

 

You can contact TurboTax support about the charges by starting here:
https://support.turbotax.intuit.com/contact/