Visitor II

Can't print mail in return

Hi,  I have a download version of Turbo Tax 2017 - I'm trying to print a mail in copy of my return and I am getting the following message:

"The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again or enter an alternate path to a folder containing the installation package 'Turbo Tax 2017 msi' in the box below."

If I click on cancel the program freezes and I can't do anything with it - I need to use task manager to close it.

Any suggestions?