I am using Turbo Tax for Business 2017...the CD version. I'm on Windows10 (up-to-date). I have used TT for my business for many years.
I am unable to save my file. When I select SAVE (or SAVE-AS) and then accept the default name that TT-B suggests, I get an error message saying "File not found. Check the file name and try again." Even if I change the filename to something simple ("TaxReturn"), I get the same error. TT-B seems to be looking for a file rather than trying to create a new one.
My program is up-to-date. I have tried saving to various locations with the same results. I have tried different file names. I have rebooted several times. I've tried running with no other programs running.
Thanks for assistance.
The problem is caused by a new security feature in the latest (and future) updates to Windows 10 called Controlled Folder Access. The feature is intended to protect against ransomware and other threats. To distinguish the difference between legitimate programs and malware, the user is required to provide a list of exceptions. In the absence of an exception, access will be blocked.
The solution is to either make TurboTax an allowed program or to turn the feature off completely.
Settings can be found in Windows 10 at: StartMenu, Settings, WindowsSecurity, VirusAndThreatProtection, VirusAndThreatProtectionSettings, ManageControlledFolderAccess
I'm having the same problem with TT Deluxe 2017 running Windows 10 and Defender. I have an option to allow an app through Controlled folder access, but what do I add? I am not finding a .exe extension in the TurboTax/Deluxe 2017 folder. Any suggestions?